Shipping & Delivery Policy – Truipix

Website: https://www.truipix.com

At Truipix, we strive to deliver your orders safely and on time. Please read our Shipping & Delivery Policy to understand how we process and deliver your purchases.

1. Order Processing

• Orders are processed after successful payment confirmation or order verification.
• Order processing generally takes 1–3 business days.
• Orders are not usually processed on Sundays or public holidays.
• Customers will receive order confirmation after successfully placing an order.

2. Shipping & Delivery Time

• Estimated delivery time is 5–10 business days after dispatch.
• Delivery times may vary depending on the customer's location and courier service.
• Remote areas may require additional delivery time.
• Unexpected situations such as weather conditions, holidays, or courier delays may affect delivery.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Any free shipping offers will be clearly mentioned on our website.
• Additional charges, if applicable, will be communicated before order confirmation.

4. Order Tracking

• Once your order is shipped, tracking details will be shared through available communication channels, such as SMS, WhatsApp, or email.
• Customers can use the tracking details to check their shipment status.

5. Incorrect Shipping Address

• Customers are responsible for providing accurate shipping details.
• Truipix will not be responsible for delivery failures caused by incorrect or incomplete addresses provided by customers.
• Please contact us immediately if you notice an error in your shipping information.

6. Delayed or Lost Orders

• If your order is delayed beyond the estimated delivery time, please contact our customer support team.
• We will coordinate with the courier partner to investigate the issue.
• If an order is confirmed lost, we will review the case and